June 2, 2026

Minutes

Attendees:

KM (Dr Kashif Mazhar)

LW (Leanne Williams)

HF (Hayley)

JM (Chair)

P L-C

Welcome/Introductions and apologies: Welcome new member P L-C

Approval of minutes from last meeting: Minutes approved by all

Actions of minutes from last meeting:

First aid training: JC has contacted St John's Ambulance, awaiting response from them – C/F to next meeting
PPG recruitment: LW to arrange separate meeting with Dr Ince one one/two members of PPG – C/F
Coffee morning for carers: Carers list is being reviewed/updated by care coordinator Wendy, completion expected by end of next month
Patient survey: JC has provided a draft. It is designed to be brief, anonymous; distribution and collection methods discussed. Partners/PM to provide feedback.

Collaboration: The PPG would like to meet with Greystones PPG to explore possibilities for collaboration: All agreed to proceed

Update from Practice:

AI (Surgery Intellect) transcription pilot: trialing Surgery Intellect; it transcribes consultations, data retained 24 hours then deleted, notes reviewed for accuracy before saving to patient record; information displayed in practice and on website for patients.

ICB update: Surrey Heartlands and Sussex have merged, significant staff reductions, current focus on understanding new structure

Solar panels at the surgery: planned installation by landlord, minimal disruption expected, maintenance via landlord

GP contract: new contract imposed without negotiation, increased workload and access requirements discussed, reduced routine appointment availability, increased on-the-day demand, triage system in place, follow-up appointments now booked by GPs.

Spring COVID booster: practice have opted out, external provider delayed for housebound patients (across East Surrey), all to be vaccinated by June

Community Voice workshop: scheduled for July 2, 11:00-14:00 at The Light, Redhill, £30 voucher for attendees

AOB: Nothing to report

Date of next meeting

Thursday 29th September at 6pm