Jan. 8, 2025

Minutes

The Hawthorns Surgery

PPG Meeting Minutes: Wednesday 8th January 2025

Attendees:

SB (Dr Shwan Beck)

LW (Leanne Williams)

JM (Chair)

Welcome/Introductions and apologies: JM welcomed JP back to the group and advised JC sends her apologies for being unable to attend the meeting.

Approval of minutes from last meeting: Approved, no amendments required.

Actions of minutes from last meeting:

· Privacy screen for waiting room: LW updated all that the display of patient leaflets has not yet been repositioned however, this will hopefully be completed within the next 1 – 2 months.

· Autumn Flu/COVID Programme: weekend clinic was very successful and a big thank you to all involved.

· Breast Screening: JM advised JC is developing a leaflet/poster and VR is going to liaise with the NCT. The practice have uploaded breast screening awareness on to waiting room screen. For further discussion at next PPG meeting.

· Car Park: LW advised she has emailed the local school to raise concerns regarding the use of the car park for school drop off/pick up however, has not yet had a response. LW to chase.

Updates from practice:

Collective action by GP Practices’: SB updated all on the agreed collective actions East Surrey Practices will undertake and provided a copy of the letter to members of the PPG. This will also be available on the practice website. Agreed Collective Actions are as follows:

· Limit daily patient contacts per clinician to a safe maximum, redirecting patients to alternative urgent care services (e.g., NHS 111) once capacity is reached.

· 2. Cease participation in the e-Referral Advice & Guidance pathway unless deemed clinically beneficial.

· 3. Discontinue voluntary services that fill local commissioning gaps (see Appendix A for examples).

· 4. End the practice of rationing referrals, investigations, and admissions, ensuring patients receive the care they clinically need.

· 5. Disable GP Connect functionality that allows third-party providers to input coding into GP records.

· 6. Reserve the right withdraw permission for data sharing agreements used exclusively for secondary purposes.

· 7. Reserve the right to freeze participation in new data sharing agreements or platforms during this period.

· 8. Disable medicines optimisation software for the final quarter of the 24/25 financial year after which point the decision will be reviewed.

· 9. Defer signing declarations of completion for digital telephony and online request systems until further clarity is provided.

Recruitment Update:

· LW updated all that we are actively recruiting for the following:

o Salaried GP for 6 sessions per week due to Dr Loganathan retiring on 31st March

o Advanced Nurse Practitioner

o Clinical Pharmacist

Proposals to increase the representation on the PPG: All agreed that both clinical and non-clinical team members can promote joining the PPG (e.g. clinicians at the end of a consultation) and the PPG will draft an advert for the waiting room screen.

Communication to patients on how to manage their health problems (to reduce pressures on both hospitals and surgeries): PPG happy to promote this. Suggestions: to have monthly health campaigns and contact information readily available for patients (e.g. for local charities/support groups).

Offering services such as occasional health walk, in order to promote healthy living: Members of the PPG happy to support where possible with this. Suggestions: walking group, information regarding organised fun run. Practice also happy to support.

Possibility of meeting on Tuesday’s instead of Wednesdays: All present agreed. Discussion also had regarding meeting remotely on occasion. Preference was to meet face to face.

AOB: Nothing to update

Date of Next meeting: Tuesday 15th April at 6pm