Give feedback (Friends and Family Test)

We'd like to know what you think of The Hawthorns Surgery, and the experience you've had using our services.

This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.

Past results from July 2025
How was your experience with our practice? Responses Percentage (%)
Very good 65 89%
Good 8 11%
Neither good nor poor 0 0%
Poor 0 0%
Very poor 0 0%
Do not know 0 0%
Past results from June 2025
How was your experience with our practice? Responses Percentage (%)
Very good 202 81%
Good 36 14%
Neither good nor poor 8 3%
Poor 4 2%
Very poor 0 0%
Do not know 0 0%
Past results from May 2025
How was your experience with our practice? Responses Percentage (%)
Very good 232 83%
Good 33 12%
Neither good nor poor 9 3%
Poor 3 1%
Very poor 1 0%
Do not know 0 0%
Past results from April 2025
How was your experience with our practice? Responses Percentage (%)
Very good 200 83%
Good 31 13%
Neither good nor poor 6 2%
Poor 2 1%
Very poor 2 1%
Do not know 0 0%
Past results from March 2025
How was your experience with our practice? Responses Percentage (%)
Very good 227 83%
Good 33 12%
Neither good nor poor 6 2%
Poor 3 1%
Very poor 3 1%
Do not know 0 0%
Past results from February 2025
How was your experience with our practice? Responses Percentage (%)
Very good 319 81%
Good 60 15%
Neither good nor poor 9 2%
Poor 4 1%
Very poor 4 1%
Do not know 0 0%