Give feedback (Friends and Family Test)
We'd like to know what you think of The Hawthorns Surgery, and the experience you've had using our services.
This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.
Past results from September 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 17 | 74% |
| Good | 4 | 17% |
| Neither good nor poor | 2 | 9% |
| Poor | 0 | 0% |
| Very poor | 0 | 0% |
| Do not know | 0 | 0% |
Past results from August 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 205 | 82% |
| Good | 29 | 12% |
| Neither good nor poor | 5 | 2% |
| Poor | 5 | 2% |
| Very poor | 3 | 1% |
| Do not know | 2 | 1% |
Past results from July 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 207 | 83% |
| Good | 35 | 14% |
| Neither good nor poor | 4 | 2% |
| Poor | 1 | 0% |
| Very poor | 0 | 0% |
| Do not know | 1 | 0% |
Past results from June 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 202 | 81% |
| Good | 36 | 14% |
| Neither good nor poor | 8 | 3% |
| Poor | 4 | 2% |
| Very poor | 0 | 0% |
| Do not know | 0 | 0% |
Past results from May 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 232 | 83% |
| Good | 33 | 12% |
| Neither good nor poor | 9 | 3% |
| Poor | 3 | 1% |
| Very poor | 1 | 0% |
| Do not know | 0 | 0% |
Past results from April 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 200 | 83% |
| Good | 31 | 13% |
| Neither good nor poor | 6 | 2% |
| Poor | 2 | 1% |
| Very poor | 2 | 1% |
| Do not know | 0 | 0% |